Welcome to Unit 11 Barbers website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. Ordering & Appointments: When booking an appointment or purchasing products through our website, you agree to provide accurate and current information. Unit 11 Barbers reserves the right to refuse service, cancel an appointment, or refund an order if incorrect or misleading information is provided.
2. Pricing: Prices for services and products on our website are subject to change without notice. Unit 11 Barbers is not responsible for any inaccuracies in pricing information displayed on our website.
3. Payment: Payment for services or products purchased through our website must be made in full at the time of purchase. We accept Visa, Mastercard, and PayPal as payment methods.
4. Cancellation & Refund Policy: If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Refunds for products purchased through our website will be issued in accordance with our refund policy.
5. Disclaimer: Unit 11 Barbers makes every effort to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any information provided on our website. We reserve the right to make changes to our website, services, or products at any time without notice.
By using our website, you agree to the terms and conditions outlined above. If you have any questions or concerns about these terms and conditions, please contact us. Thank you for choosing Unit 11 Barbers for your grooming needs.
Return and Refund Policy:
At Unit 11 Barbers, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns:
- If you are not satisfied with your purchase, you may return the item within 14 days of receiving it for a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, please contact us to obtain a return authorization. Please include your order number and reason for return in your email.
- Customers are responsible for return shipping costs unless the item received was damaged or defective.
Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges:
- If you would like to exchange your item for a different size, color, or style, please contact us to arrange for an exchange. Exchanges are subject to availability.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Contact Us:
If you have any questions about our return and refund policy, please contact us. We are happy to assist you with any concerns or inquiries you may have. Thank you for choosing Unit 11 Barbers for your grooming needs!
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